Geneva Lux Festival

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    Sanitary measures

    Dear Client,

    Even though our concerns always have been the well-being and safety of our customers and our teams, they are even more important today.

    Rest assured that all the necessary sanitary measures have been put in place to guarantee you a safe and quality stay.

    We have tightened our hygiene rules, respecting the directives issued by the Swiss Confederation and the World Health Organization. Please find below a few examples(non-exhaustive list):

    • Strict application of barrier gestures.
    • Facial mask is mandatory in all the public areas of our residence.
    • Installation of a protective glass at the Front Desk.
    • Implementation of a specific disinfection protocol for your suite before your arrival.
    • No possible access after disinfection of your suite (staff included).
    • In order to limit contacts as much as possible, the cleaning service will be offered on Mondays, Wednesdays and Fridays only, with a change of linen every two services. Should you wish to adjust the frequency of the service, we can organize additionnal cleaning for a supplement of CHF 60.- per service.
    • The operation of the appliances and equipment in your suite is checked before your arrival. In order to avoid any interaction during your stay, the technical interventions if necessary will only be carried out in your absence.
    • Our pressing guarantees the disinfection and cleanliness of the laundry.
    • We have removed all non-essential items (pen, cushions, magazines, etc.).
    • Hydroalcoholic gels are available at the entrance, at the Front Desk and in the breakfast room
    • Access to the Residence is exclusively reserved for our customers (no visitor access).
    • We prefer payment by credit card.
    • The frequency of disinfection and cleaning of common areas (especially at the various points of contact) has been increased.
    • The breakfast room is closed. We can deliver a continental breakfast box to your door for a supplement of CHF 16.- per person, per day. 
    • Access to our Fitness room is also possible on reservation, in order to ensure cleaning between each user.

    As the situation evolves in an unpredictable way, rest assured that we are constantly adapting the necessary measures. In case of suspicion of illness during your stay, we invite you to contact reception, who will inform you of the procedure to follow.

    We are of course counting on your sense of responsibility to comply with all hygiene instructions.

    And in this very special context, we are fully committed to offering you greater flexibility. To find out more about our offers, please click here.

    Take care of yourself and your loved ones.

    Marie Bouygues
    General Manager