Frequently asked questions at Fraser Suites Geneva

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    FAQs

    Where can I find the best rates for Fraser Suites Geneva?

    The best rates for Fraser Suites Geneva can be found on either our website https://geneva.frasershospitality.com/en or by contacting our in-house reservations team on +41 (0)22 525 98 88 or emailing reservations.geneva@frasershospitality.com.

    What are the services and facilities offered at Fraser Suites Geneva?

    We offer complimentary Wi-Fi access throughout Fraser Suites Geneva, as well as online international newspapers and magazines. A laundrette is available with free access on the first floor. It is equipped with washing machines and dryers preloaded with detergent.

    Are there fitness facilities provided at Fraser Suites Geneva?

    Yes, we do have a 24/7 fitness room at Fraser Suites Geneva and access is complimentary.

    Is internet access provided at Fraser Suites Geneva?

    Yes, Wi-Fi access is provided for free at Fraser Suites Geneva.

    What is the check-in time for Fraser Suites Geneva?

    The check-in time for Fraser Suites Geneva is 2pm.

    What is the check-out time for Fraser Suites Geneva?

    The check-out time for Fraser Suites Geneva is 12 noon.

    What time is breakfast served at Fraser Suites Geneva?

    Breakfast is served from 6.30am to 10.00am from Monday to Friday at Fraser Suites Geneva, and from 7.00am to 10.30am on Saturday, Sunday and bank holidays.

    What is the cost of breakfast at Fraser Suites Geneva?

    Breakfast is charged at CHF 25.- per person at Fraser Suites Geneva when not included in the room rate. It is complimentary for children under 6 years old, CHF 12.50 for children between 6 to 12 years old, and full price for children 13 years old and above.

    What are the available dining options at Fraser Suites Geneva?

    There is no dining option on site at Fraser Suites Geneva, however there are many restaurants in the neighborhood. Our Reception team will be more than happy to give you some recommendations.

    Are laundry services provided at Fraser Suites Geneva?

    Yes, a laundrette is available at Fraser Suites Geneva with free access on the first floor. It is equipped with washing machines and dryers preloaded with detergent. We also offer dry cleaning service at a charge.

    What are the type of beds provided at Fraser Suites Geneva?

    All our apartments at Fraser Suites Geneva are equipped with a double bed. Prior to arrival, we can prepare two single beds instead on request.

    Are baby cots and extra beds available at Fraser Suites Geneva?

    Baby cots and extra beds are subject to availability at Fraser Suites Geneva. Kindly contact the residence by phone or email to double-check the availability of the requested extra bed. One baby cot can be provided at no charge. Extra beds are charged at CHF 50.- per bed, per night. A maximum of one extra bed and one baby cot can be placed in one apartment.

    Are newspapers provided at Fraser Suites Geneva?

    Press Reader is available free of charge at Fraser Suites Geneva.

    Are the residences disabled-friendly at Fraser Suites Geneva?

    Yes, Fraser Suites Geneva is disabled-friendly.

    Is on-site parking available at Fraser Suites Geneva and what is the cost?

    There is no parking on-site at Fraser Suites Geneva. We recommend the Mont-Blanc parking, located 5 minutes walking distance from the residence. Our guest can enjoy 20% off their parking ticket. Please contact our reception team for more information.

    Is an airport shuttle service provided at Fraser Suites Geneva?

    No airport shuttle is provided at Fraser Suites Geneva.

    What is the cost of hotel/service residence limousine services at Fraser Suites Geneva?

    There is no limousine service on-site. However, it can be arranged for you. Please contact our reception team for more information.

    What are the Fraser Suites Geneva reception operating hours?

    The reception at Fraser Suites Geneva is available 24/7.

    Is it possible to store my luggage at Fraser Suites Geneva before check-in?

    Yes, it is possible to store your luggage at Fraser Suites Geneva before check-in.

    How do I get to Fraser Suites Geneva?

    Directions to Fraser Suites Geneva:

    Access by car:

    • From France: Highway A40 (Paris or Lyon)

    Take the A411 and continue straight on 6.5 km.

    • From Switzerland: Highway A1 (Zürich, Berne, Lausanne, Neuchâtel)

    Continue straight on the Quai Wilson and cross the Pont du Mont-Blanc.

    Finally take la rue du Vieux collège straight on 450m.

    Access by public transport:

    From Geneva Cointrin Airport

    • Before going through the exit sliding doors after picking up your luggage, there is a vending machine where you can get a complimentary transport card valid for 80 minutes.
    • Go up to the departure floor. Take the bus 5 direction Thônex-Vallard.
    • Stop at Bel-Air station (23 min trip). Take Rue de la Confédération on 150m, then right on Rue Bémont, finally the first street on the left.
    • Fraser Suites Geneva will be on your left.

    Are there any recommended attractions in Geneva?

    Geneva is well known for fine watches and jewellery, as well as for its arts and chocolate. The lake of Geneva is also famous for its water fountain called "jet d'eau". There are many museums such as the MAMCO, the Red Cross Museum or the Patek Philippe Museum. Our Reception team will be more than happy to give you some recommendations.

    Where is the closest bank, ATM and exchange office to Fraser Suites Geneva located?

    There is a UBS bank, on the Rue du Marché near to Fraser Suites Geneva, with ATMs and currency exchange available.

    What is the cancellation policy at Fraser Suites Geneva?

    The cancellation policy at Fraser Suites Geneva depends on the rate plans. Please select a rate and click to read the policy.

    What is the maximum number of guests allowed in each residence type at Fraser Suites Geneva?

    Each apartment at Fraser Suites Geneva is equipped for double occupancy. Should you require a higher occupancy, please contact our residence to check the options.

    Are pets allowed at Fraser Suites Geneva?

    Pets are not allowed at Fraser Suites Geneva.